Registrations and Reporting

Once your event is live, you can view and manage registrations in real time, filter and download the data, and share a report with others.

Viewing Registrations

Go to the Event Dashboard and click View Registrations to see all registrations for your event.

View your preview registrations and live registrations.

Registrations created while you are designing and previewing your event are Preview registrations. You need at least one preview registration to test triggered email merge fields before going live.

Live registrations come from the live event URL or from clicking Register For Your Event from the Event Dashboard. When registering manually from the dashboard, you can link the registration to an existing database contact, which has the same effect as the contact clicking a personalised link from a UbiQuity email.

If your event was deployed via a UbiQuity email, you can also view a contact's registration history from their record in the database.

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Editing Registrations

You can edit individual registrations to update their status or correct details. Changing a registration status will trigger any relevant triggered emails. UbiQuity will give you the option to suppress these if needed.

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Filtering Registrations

From the View Registrations screen, click Live Registrations and use the filter options to narrow results. You can filter by event fields and registration metadata such as status. If the event was deployed via UbiQuity Mail, you can also filter by database fields.

View and filter responses by adding a filter condition.

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Registration Statuses

Each registration has one of the following statuses:

Unconfirmed is the default status for new registrations. These do not count against total capacity.

Confirmed registrations count against total capacity. You can set new registrations to automatically be confirmed under Event Settings.

Cancelled registrations free up a place in the total capacity.

For paid events, registrations also carry a payment status of Paid or Unpaid. Invoice-based payments start as Unpaid and must be updated manually once payment is received.

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Event Report

Each event has a report accessible from the Event Dashboard by clicking View Event Report. You can share a link to this report with others who do not have a UbiQuity login. No personally identifiable information is included in the report.