For the complete documentation index, see llms.txt. This page is also available as Markdown.

Base Settings

The settings available within the template.

Template options

These are settings like font size, main text colour etc.

Open ‘Template Options’ – this is located at the top left corner of the email.

A screenshot of the template options button.
The template options button.

There are a few tabs to go through


Tab: Header

Title: This is the title that will show in the browser tab if the email is viewed online.

Favicon: This is the icon that will show next to the title in the browser tab.

The page title and favicon.

Tab: Fonts

Click here to find out about fonts for email.

This template allows you to choose your main body font and headings (if different).

If you want to use a custom font (a non-email-safe font) you will need the URL to your font-face file (this will most likely be a file that ends with .css). It will show text that looks like this, if viewed in the browser.

Font-face css
Font-face CSS

Talk to your website/design team about your brand’s font and if font-face CSS is available.

Google also have fonts available for free.

First confirm you want to use a custom font for your email

Custom font options
Custom font options

You can copy/paste the font file URL into the template options field

URL to font file
URL to font file

If using a Google font, check the Google font field to automatically add the preconnect files to help load the font files faster.

Google font option
Google font option

Next, you need to determine your font family options. (These are the font names).

The standard fonts will be the email-safe font options, Arial, Helvetica, sans-serif (the most common font family).

Font family standard
Font family standard

If using a custom font you will list the font family in the custom fields.

Font family custom
Font family custom

Tab: Copy colours

Here you set your default body copy/text and link colours. You set a dark and light colour option. You will then be able to select which colour option is best when creating your article and what background colour is chosen.

You can choose your colours either by the colour picker, HEX code or RGB.

Colour picker

Tab: Desktop font sizes

Here you set the default font size you want the main body copy and the headings 1-3 on desktop. You can set the space underneath the paragraphs and headings. Font sizes and spacing are set in pixels. Recommended font sizes are preselected. You can move the slider left/right to select your desired font size/spacing.

Font sizes

Tab: Mobile font sizes

Mobile font sizes work the same way as the desktop tab but are only applied if the email is viewed on a mobile device. You can set them to be the same as the desktop if you wish to keep the body/headings the same size.


Tab: Mobile spacing

This is the spacing around each article and will be only applied if the email is viewed on a mobile device. The spacing will also only apply if the article itself has desktop spacing and the exclude mobile spacing isn’t checked. The desktop spacing settings are done in the article settings.

Mobile spacing

Tab: Background

This tab sets the background colour that is outside the email.

Background colour

Tab: View online/Customer info

With the view online you can choose to show/hide it and select the text colour.

View online
View online

Customer info is an optional text box if you wish to have any extra copy that sits alongside the view online text. You can choose if it sits left or right of the view online text or centre if choose to hide the view online text and select the copy colour.

Customer info
Customer info

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