Media Manager

Overview

The Media Manager is your central library for all files used within UbiQuity.

You can upload, organise, and reuse assets such as images, documents, and other media across the platform. This helps keep your content consistent and avoids needing to upload the same file multiple times.

Accessing the Media Manager

There are several ways to access the Media Manager:

1. Via the top navigation bar within UbiQuity.

   
2. Via the icon in any copy editor section across all modules.

   
3. On a call to action (button)

   
4. Within any image tab.

   

Uploading Files

To upload a file:

1. Open the Media Manager

2. Select the Upload button

   
3. Choose your file(s) from your computer

Once uploaded, files are immediately available to use across the platform.

Supported file types

Common supported file types include:

• Images (e.g. JPG, PNG, GIF)

• Documents (e.g. PDF)

• Videos (eg. MP4)

If a file type is not supported, the upload will be blocked.

Organising Files

Keeping your Media Manager organised will make it much easier to find and reuse assets.

You can:

• Create folders to group related files

• Move files between folders

• Rename files and folders for clarity

A clear folder structure is recommended, for example:

• Campaign 1

• Campaign 2

• Brand assets

• Templates

• General images

Using Files

Files stored in the Media Manager can be used across multiple areas of UbiQuity.

For example:

• Insert images into emails and templates

• Add images to landing pages and forms

• Link to hosted files (e.g. PDFs)

When selecting a file in editors, you can browse and choose directly from the Media Manager.

Deleting Files

To delete a file:

1. Either:

   1. To delete an individual file, hover over the file and click the icon in the bottom left corner

   2. To delete multiple files at the same time, tick the file(s) and select Delete Selected

2. Confirm the action by typing ACCEPT and clicking Delete file

   

Deleted files will no longer be available anywhere in UbiQuity.

If a file is already being used (e.g. in an email or page), removing it may result in broken images or links.

Best Practices

To keep your Media Manager easy to use:

• Use clear and consistent file naming

• Organise files into logical folders

• Avoid uploading duplicate files

• Regularly review and remove unused assets

Troubleshooting

• File won’t upload Check that the file type is supported and the file size is within limits.

• Can’t find a file Use folders and naming conventions to locate files quickly.

• Image not displaying Confirm the file still exists and has not been deleted or replaced.