> For the complete documentation index, see [llms.txt](https://docs.ubiquity.co.nz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ubiquity.co.nz/documentation/basics/access.md). # Access ### Logging into UbiQuity Go to [engage.ubiquity.co.nz](https://engage.ubiquity.co.nz/) or use the login button on the top right hand side of your screen ![](https://resources.ubiquity.co.nz/Images/login.jpg) To log in to UbiQuity you will need to enter your **Email Address** and **Password:** * if you have not been active in the platform for 24 hours or * if you clicked ‘Logout’ in your previous session or * if you close you browser or * if your IP address changes\* As an additional layer of security **Two-Factor Authentication** (2FA) is also enforced across the platform. UbiQuity will send a 6 digit code via SMS to your mobile phone. ![](https://resources.ubiquity.co.nz/Images/2fa30days.jpg) To save you having to enter the code every time you log in, you can choose to “remember this browser for 30 days". You’ll still enter your Email Address and Password each time you log in, but you won’t be asked for a 2FA code again on that same browser during the 30-day period. You will need to enter the **2FA code**: * if you clicked ‘Logout’ in your previous session or * if you switch to a different browser or * if you entered the wrong password or * if you have changed your mobile number In some cases, 2FA can be disabled for individual users if required either temporarily or permanently although we do not recommend this. Please [contact us](https://resources.ubiquity.co.nz/Contact) if you need any help. *** ### Logging into UbiQuity with SSO Enterprise Single Sign on (SSO ) means you access UbiQuity using your existing company email and password rather than an entire new credential. When logging on via SSO the process starts exactly the same. Go to [engage.ubiquity.co.nz](https://engage.ubiquity.co.nz/) or use the login button on the top right hand side of your screen ![](https://resources.ubiquity.co.nz/Images/login.jpg) However, once you have entered your email address you will be redirected to your login screen for your company's identity provider. No need for UbiQuity's 2FA - your company's enterprise-level security does all the heavy lifting. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.ubiquity.co.nz/documentation/basics/access.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.