How UbiQuity protects your data and ensures it can be recovered in the event of an outage.
In the event of an outage, UbiQuity has robust backup procedures in place to ensure your data is protected and quickly recoverable.
Data is backed up regularly to minimise the risk of data loss. Backups are retained for seven days, allowing restoration to any point within the past week. The backup strategy includes full, incremental, and differential backups to ensure comprehensive data protection.
All backup data is encrypted to ensure its security. Backups are stored in secure offsite locations to protect against physical damage or localised disasters.
UbiQuity systems are continuously monitored 24/7 to detect issues promptly. In the event of any anomalies, the team is immediately alerted to take corrective action.
UbiQuity aims to restore data within a predefined timeframe to minimise downtime (Recovery Time Objective). The goal is to ensure restored data is as recent as possible, reducing the amount of data lost in any given incident (Recovery Point Objective).
Backup and recovery processes are tested regularly to ensure they work effectively. After each test restore, data is validated to confirm its integrity and completeness.
The UbiQuity support team is available to assist during an outage and throughout the recovery process, providing regular updates and guidance on the status of data recovery.
UbiQuity holds ISO 27001 certification for its Information Security Management System (ISMS), demonstrating a structured and audited approach to managing information security risks. Our backup procedures are implemented within this framework, following industry best practices to ensure the highest level of data protection and recovery.
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