This is the best option for anything that needs a detailed reply, or when you want to attach screenshots, files, or examples.
To help us get you an answer faster, try to include:
A clear description of what you're trying to do
What you expected to happen, and what happened instead
The name of the account, campaign, form, audience, or import you're working with
Any screenshots or error messages
Live Chat
If you're logged in to UbiQuity, you can chat with us directly using the live chat button in the bottom corner of the screen.
Live chat is good for quick questions and getting pointed in the right direction. If your question turns out to be more involved, we may follow it up by email so we can give it proper attention.
When logged in, click the purple chat icon to use live chat.
