Manage user access and authentication to keep your UbiQuity account secure.
Access to UbiQuity is managed through individual user accounts.
We recommend:
Creating a unique account for each user
Avoiding shared logins
Removing access promptly when a user no longer requires it
This ensures accountability and reduces the risk of unauthorised access.
UbiQuity allows you to control what users can see and do within the platform.
Use roles and permissions to:
Limit access to only what each user needs
Restrict sensitive actions (such as sending campaigns or managing data)
Support internal governance and approval processes
Users sign in to UbiQuity using secure authentication methods.
Depending on your setup, this may include:
Single Sign-On (SSO) using your organisation’s identity provider
Standard username and password authentication with two-factor authentication
SSO (via OpenID Connect) is recommended for improved security and centralised access management.
For non-SSO accounts, two-factor authentication adds an extra layer of security by requiring a second verification step when signing in.
When enabled, users must provide:
Something they know (their password)
Something they have (such as a code from an authenticator app)
We recommend enabling 2FA for all users to reduce the risk of unauthorised access, especially for accounts with elevated permissions.
If using standard authentication, ensure strong password practices:
Use long, unique passwords
Avoid reusing passwords across systems
Update passwords if there is any suspicion of compromise
To maintain a secure environment:
Enable SSO if possible
For non-SSO accounts, enforce 2FA for all users
Regularly review user access and permissions
Remove inactive or unused accounts
Apply the principle of least privilege
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